Rescue and Recovery User's Guide TM Rescue and Recovery User's Guide TM Note: Before using this information and the product it supports, read the information in "Notices," on page A-1. First Edition (January 2007) © Copyright Lenovo 2007. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. U.S. GOVERNMENT USERS ­ RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software­Restricted Rights at FAR 52.227-19, when applicable, or under Rights in Data-General, FAR 52.227.14 (Alternate III). Contents Chapter 1. English . . . . . . . . . 1-1 Who should read this guide . . . . . . . . Additional information . . . . . . . . . . Introduction . . . . . . . . . . . . . . Before you install Rescue and Recovery . . . . . Installing the Rescue and Recovery program . . . Using Rescue and Recovery in the Windows environment . . . . . . . . . . . . . . Accessing Rescue and Recovery in the Windows environment . . . . . . . . . . . . . Setting Rescue and Recovery preferences . . . Rescue and Recovery features . . . . . . . Using the Rescue and Recovery workspace . . . Accessing the Rescue and Recovery workspace Rescue and Recovery workspace features . . . Rescue and Recovery installation considerations . . Accessing the Rescue and Recovery User's Guide . . . . . . . . . . . . . . . 1-1 1-1 1-1 1-2 1-2 1-3 1-3 1-3 1-4 1-6 1-6 1-7 1-8 1-9 Hoofdstuk 7. Nederlands. . . . . . . 7-1 Luku 8. Suomi Kapittel 9. Norsk ......... 8-1 . . . . . . . . 9-1 Kapitel 10. Svenska . . . . . . . . 10-1 Capítulo 11 . Português do Brasil . . 11-1 Capítulo 12. Português . . . . . . . 12-1 Chapter 13. Japanese Chapter 14. Korean . . . . . . . 13-1 . . . . . . . . 14-1 Chapter 15. Simplified Chinese . . . 15-1 Chapitre 2. Français. . . . . . . . . 2-1 Chapter 16. Traditional Chinese . . . 16-1 Kapitel 3. Deutsch . . . . . . . . . 3-1 Capitolo 4. Italiano . . . . . . . . . 4-1 Capítulo 5. Español . . . . . . . . . 5-1 Appendix. Notices . . . . . . . . . A-1 Kapitel 6. Dansk . . . . . . . . . . 6-1 Trademarks . . . . . . . . . . . . . . A-2 © Lenovo 2007. Portions © IBM Corp. 2005. iii iv Rescue and RecoveryTM User's Guide Chapter 1. English The Rescue and RecoveryTM program is designed to help users restore their computer data and recover from software- or hardware-related failures. In the event of a computer failure, you can use the Rescue and Recovery program to restore the contents of the primary hard drive to a previously saved state. Who should read this guide The Rescue and Recovery User's Guide is intended for individual users and for users working within a business environment. This program provides features powerful enough for enterprise use, yet simple enough for end users in a variety of environments, including small businesses and home offices. This guide offers information on the following areas: v Rescue and Recovery components v Installing the Rescue and Recovery program v Basic Rescue and Recovery features, such as backing up or restoring your computer v Advanced Rescue and Recovery features, such as excluding files from a backup or creating a file to help you migrate from one computer to another This guide also supplements the Rescue and Recovery help system, which provides step-by-step instructions on how to perform specific tasks within the program. Additional information If you are an administrator, system engineer, network administrator, or customer engineer seeking to implement the Rescue and Recovery program across a large enterprise, you can obtain additional and more detailed information by reading the ThinkVantage Technologies Deployment Guide. To locate the ThinkVantage Technologies Deployment Guide, complete the following procedure. 1. Go to the www.lenovo.com/support/ Web site. 2. Click User's guides and manuals. 3. Under Brand, click ThinkVantage Technologies. 4. Under Family, click Rescue and Recovery. 5. Click Continue. 6. Click ThinkVantage Technologies Deployment Guide. Note: This user's guide is also available at the above Web site. Introduction The Rescue and Recovery program enables you to manage backups and store them on your hard disk drive, a remote network drive, or removable media such as CDs, DVDs, or a USB hard disk drive. Your backups can be used to restore the contents of your hard disk drive in the event of an operating-system failure. If you store your backups on a remote network drive or removable media, and you © Lenovo 2007. Portions © IBM Corp. 2005. 1-1 experience a hard disk failure, you can restore the contents of your hard disk to a previously saved state after you install a replacement hard disk drive. The Rescue and Recovery program is divided into the following components: v Rescue and Recovery workspace: The Rescue and Recovery workspace runs independently of the Windows operating system; consequently, it is hidden and immune from most types of virus attacks and provides a safe place from which to perform rescue and recovery operations that might not be possible in the Windows environment. The following tasks can be accomplished using the Rescue and Recovery workspace: ­ Rescue individual files or restore the entire contents of your hard drive ­ Use a wired Ethernet connection to communicate over a network, access the Internet and Intranet sites, send and receive e-mails using a Web-based e-mail account, map a network drive, or download important files ­ Troubleshoot a problem by viewing logs to determine if a failure coincided with a configuration change ­ Configure your computer to start from an alternate device such as backup CDs created by the Rescue and Recovery program, rescue and recovery media, or recovery discs v Rescue and Recovery (Windows environment): Performing Rescue and Recovery operations in the Windows environment is similar to performing the same operations in the workspace. However, the ability to perform a backup operation is only available by using Rescue and Recovery components in the Windows environment. The following tasks can be accomplished using the Rescue and Recovery Windows environment: ­ Back up files to a hidden, protected folder on the local hard disk drive ­ Schedule daily, weekly, or monthly backup operations ­ Restore files to a previously saved state ­ Optimize your backup storage space ­ Archive backups to external media Note: You must perform a backup operation before you can perform many Rescue and Recovery operations. Before you install Rescue and Recovery Before you install the Rescue and Recovery program it is important that the following prerequisites are met: v Windows Vista, Windows XP with Service Pack 1, or Windows 2000 with Service Pack 3 v Internet Explorer 5.5 or later v 300 MB of free disk space Note: Windows administrator rights are required to install this program. Installing the Rescue and Recovery program To install the Rescue and Recovery program, complete the following procedure: 1. Close any open programs. 1-2 Rescue and RecoveryTM User's Guide 2. Insert the Rescue and Recovery installation CD. In most cases, the installation program starts automatically. If the installation program does not start, do the following: a. From the Windows desktop, click Start, and then click Run. b. Type d:\SETUP.EXE (where d is the drive letter of the CD or DVD drive that contains the Rescue and Recovery installation CD.) 3. Follow the instructions on the screen. To view considerations about installing this version of the Rescue and Recovery program over previous versions of the Rescue and Recovery program, see "Rescue and Recovery installation considerations" on page 1-8. Using Rescue and Recovery in the Windows environment The Rescue and Recovery program enables you to perform numerous backup, restore, and advanced functions. Use the following information to learn how to access the Rescue and Recovery program and use many of its features. Accessing Rescue and Recovery in the Windows environment To access the Rescue and Recovery program from the Windows environment, do one of the following: v Click Start > All Programs > ThinkVantage > Rescue and Recovery. v Click Start > All Programs > Lenovo CareTM > Rescue and Recovery. Setting Rescue and Recovery preferences The Rescue and Recovery program enables you to select the hard drive partitions that you want to include in your backup operations, and to select the backup locations that you want to use to store your backups. To set your backup preferences, complete the following procedure: 1. Open the Rescue and Recovery program from within the Windows environment. 2. From the Rescue and Recovery main window, click the Set schedule and preferences icon. 3. Make your selections using the provided interface. Scheduling Establishing a schedule for your backup operations ensures that your valuable files will be systematically protected. You can schedule automatic backup operations to take place on a daily, weekly, or monthly basis at a day and time of your choosing. By default, backups are scheduled to take place every Wednesday at noon. However, you can change the backup schedule to fit your specific needs. To change the backup schedule, complete the following procedure: 1. Open the Rescue and Recovery program from within the Windows environment. 2. From the Rescue and Recovery main window, click the Set schedule and preferences icon. 3. Make your selections using the provided interface. Chapter 1. English 1-3 Password protecting backup files The Rescue and Recovery program enables you to password-protect your backups. This protection helps to ensure that unauthorized users cannot access your sensitive information from one of your backups. Note: Password-protecting a backup is different than encrypting a backup. You can password-protect a backup on any computer. Encrypting a backup, however, requires the embedded security chip, which is only available on select ThinkPadTM and ThinkCentreTM computers. To password protect your backups, complete the following procedure: 1. Open the Rescue and Recovery program from within the Windows environment. 2. From the Rescue and Recovery main window, click the Set schedule and preferences icon. 3. Make your selections using the provided interface. Rescue and Recovery features The Rescue and Recovery program provides a variety of backup, restore, and advanced features. The following basic tasks can be accomplished using the Rescue and Recovery program. Backup features Performing a backup operation helps to ensure that you can restore your hard disk drive contents to a previously saved state. The following backup tasks can be accomplished using the Rescue and Recovery program: Creating a backup: A backup is a snapshot of the entire contents of your hard disk drive, including the Microsoft Windows operating system, software application, registry settings, network settings, fix packs, desktop settings, and unique data files. You can create a backup on your local hard disk drive, a second hard disk drive, a USB hard disk drive, or a network drive. Viewing backup files: This feature enables you to view the following information about all of your local backups: the location of the backups, the backup names, and the dates and times the backups were created. Backups created on unattached, external devices are not listed. Optimizing backup storage: This feature enables you to optimize the space used to store your backups. If you schedule backup operations, it is a good idea to use the Optimize backup storage space tool to specify files that might not require frequent backups. Restore features Performing a restore operation restores the contents of your hard disk to a previously saved state. There are different types of restore operations, some being more invasive than others. The following list describes the types of restore features provided with the Rescue and Recovery program. Note: If you restore your system using a backup that was created by an earlier version of Rescue and Recovery, you will have to reinstall the later version of this program after completing the restore procedure. 1-4 Rescue and RecoveryTM User's Guide Restoring individual files: The Rescue and Recovery program enables you to restore individual files and folders from a backup. This useful tool can be used to restore files from a backup to recover from an accidental erasure or deletion. Restoring only the operating system and applications: When you select to restore only the Windows operating system and applications from a backup, the Rescue and Recovery program restores only Windows and applicati ...