HP printers supported in Citrix Presentation Server environments April 2008 Executive summary............................................................................................................................... 2 What's new ........................................................................................................................................ 2 Versions of Terminal Server and Citrix supported by HP .......................................................................... 2 Testing performed by HP ...................................................................................................................... 3 HP LaserJet printers and supported driver versions ................................................................................... 4 HP Color printers with Edgeline Technology and supported driver versions ............................................... 10 Using the HP Universal Print Driver version 4.5 for Windows in Citrix environments .................................. 11 Business Inkjet printers and supported driver versions ............................................................................. 12 HP Deskjet printers and supported driver versions .................................................................................. 14 LIDIL HP Deskjet printers...................................................................................................................... 17 Using HP ink-based All-in-One and Photosmart printers........................................................................... 18 HP Designjets and supported driver versions ......................................................................................... 21 Resolved issues.................................................................................................................................. 21 Unresolved issues .............................................................................................................................. 22 Microsoft issues ................................................................................................................................. 23 Supported printing features ................................................................................................................. 23 Frequently asked questions ................................................................................................................. 23 Citrix-tested HP printers....................................................................................................................... 24 Testing methodology for HP printers ..................................................................................................... 24 Citrix-tested HP Scanners/All-in-One devices ......................................................................................... 34 Testing methodology for HP All-in-One devices ...................................................................................... 34 Planned future testing ......................................................................................................................... 36 Feedback.......................................................................................................................................... 36 Executive summary Citrix® has collaborated with HP to test select HP printers and their associated HP print drivers in a Citrix Presentation ServerTM and Citrix Presentation ServerTM for Microsoft® Windows® Server 2003 x64 Edition environments. Citrix Presentation ServerTM 4.5 for Windows was tested on Microsoft Windows Server 2003 and Microsoft Windows Server 2003 x64 Edition systems. These tests were run to determine how HP printers and their associated printer drivers performed using the standard printer and printer-related features tests that Citrix uses to test its Presentation Server and Presentation Server client software. This document lists all of the printers tested by HP in Presentation Server environments, explains the printer tests performed by Citrix, identifies which HP printers and printer driver versions were used, and describes any issues that occurred while performing these tests. Citrix has also collaborated with HP to test select HP scanners and All-in-One printers and their associated HP TWAIN drivers in a Citrix Presentation Server environment. Citrix Presentation Server 4.5 for Windows was tested on Microsoft Windows Server 2003. These tests were run to determine how HP scanners and All-in-One printers and their associated TWAIN drivers performed using the scan-related feature tests that Citrix uses to test its Presentation Server and Presentation Server client software. This document explains the scan tests performed by Citrix, identifies which HP scanners and All-in-One printers and TWAIN driver versions were used, and describes any issues that occurred while performing these tests. What's new · HP no longer supports print drivers for Windows NT® · HP has released the HP Universal Print Driver version 4.5 that is supported in Citrix and Terminal Server Versions of Terminal Server and Citrix supported by HP · Microsoft Windows Server 2003 x64 Edition Terminal Services ­ ­ ­ ­ ­ ­ ­ ­ ­ Citrix Presentation ServerTM 4.5 Citrix Presentation ServerTM 4.0 Citrix Presentation ServerTM 4.5 Citrix Presentation ServerTM 4.0 Citrix® MetaFrame® Presentation Server, 3.0 Citrix® MetaFrame XP® Presentation Server (Feature Release 1, 2, and 3) Citrix Presentation Server 4.0 Citrix MetaFrame Presentation Server, 3.0 Citrix MetaFrame XP Presentation Server (Feature Release 1, 2, and 3) · Microsoft Windows Server 2003 Terminal Services · Microsoft Windows 2000 Server Terminal Services 2 Testing performed by HP HP performs Windows 2000 Terminal Server/MetaFrame XP 1.0, and Windows Server 2003/ Presentation Server testing on all drivers and is confident in the stability and functionality of the driver versions mentioned in this article. HP also screens all driver releases to verify that the drivers are free of memory leaks and memory allocation issues. HP has selected a combination of LaserJet, Business Inkjet, and Deskjet printers for Citrix to test that serve as a representative test sample for all printers in the HP printer family. Because the driver code bases of these printers are common to all printers in the HP printer family, the Citrix testing of these select printers translates to all other HP printers. All HP printers and their associated printer drivers listed in this document are supported by HP in Citrix environments. HP supports only the driver on the Citrix Presentation Server and no other components from the CD or printing system. 3 HP LaserJet printers and supported driver versions Table 1 identifies the HP LaserJet printers and associated drivers that are supported in Citrix Presentation Server environments by HP. These printers and printer drivers were tested by HP. A description of the issue resolutions and known product limitations is included in this section. Table 1: Minimum levels of HP-supported drivers in the Citrix environment Supported in Citrix environment HP-supported drivers* PCL N/A N/A N/A Host-based Not Supported Not Supported Not Supported Win2k/XP/2003: 5.60.1604.0 Win2003-x64: Not Supported PS N/A N/A N/A HP printer LJ 1000 LJ P1005 LJ P1006 Not supported Not supported Not supported LJ 1010/1012 Yes N/A N/A Win2k/XP/2003: 60.05.17.02 LJ 1015 Yes Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003/2003x64: 60.061.442.00 N/A N/A Use HP LaserJet 6L PCL5e driver included in the Windows OS Win2k/XP/2003: 4.3.2.201 LJ 1100 Yes Win2003-x64: use HP LaserJet 1100 driver included in the Windows OS Win2k/XP/2003: 60.5.17.2 LJ 1150 Yes Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003: 61.063.461.42 LJ 1160 Yes Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS N/A N/A N/A N/A N/A N/A N/A N/A CLJ CM1015/ 1017 mfp LJ 1018 LJ 1020 Yes Not supported Not supported Yes N/A Not Supported Not Supported Win2k/XP/2003/2003x64: 60.061.442.00 N/A N/A LJ 1022 Not Supported N/A 4 HP printer Supported in Citrix environment HP-supported drivers* PCL Win2k/XP/2003: 4.3.2.208 Host-based PS Win2k/XP/2003: 4.3.2.172 N/A Win2003-x64: use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003: 60.5.17.2 N/A Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003: 61.063.461.42 N/A Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS LJ 1200 Yes Win2003-x64: use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003: 60.5.17.2 LJ 1300 Yes Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS Win2k/XP/2003: 61.063.461.42 LJ 1320 Yes Win2003-x64: Use HP LaserJet 1200 driver included in the Windows OS CLJ 1500 Yes N/A Win2k/XP/2003: 1.00.1913.0 Win2003-x64: Not Supported Not Supported Not supported N/A N/A N/A P1505 CLJ 1600 LJ P2010/ P2014 LJ P2015 Yes Not supported Yes Yes Win2k/XP/2003/2003x64: 61.063.351.00 N/A Win2k/XP/2003/2003x64: 61.063.349.0 Win2k/XP/2003/2003x64: 60.063.461.42 Win2k/XP/2003: 4.27.2100.410 N/A N/A N/A Win2k/XP/2003/2003x64: 60.063.461.42 Win2k/XP/2003: 4.0 LJ 2100 Yes Win2003-x64: use HP LaserJet 2100 driver included in the Windows OS Win2k/XP/2003: 4.27.2200.410 N/A Win2003-x64: use HP LaserJet 2100 driver included in the Windows OS Win2k/XP/2003: 2.0 LJ 2200 Yes Win2003-x64: use HP LaserJet 2200 driver included in the Windows OS Win2k/XP/2003/2003x64: 60.051.501.32 Win2k/XP/2003/2003x64: 61.063.461.42 Win2k/XP/2003: 4.20.2500.430 N/A Win2003-x64: use HP LaserJet 2200 driver included in the Windows OS Win2k/XP/2003/2003x64: 60.051.501.32 Win2k/XP/2003/2003x64: 61.063.461.42 Win2k/XP/2003: 1.0.0.0 LJ 2300 LJ 2410/ 2420/2430 Yes Yes N/A N/A CLJ 2500 Yes Win2003-x64: Use HP Color LaserJet 4550 driver included in the Windows OS N/A Win2003-x64: Use HP Color LaserJet 4550 driver included in the Windows OS 5 HP printer Supported in Citrix environment HP-supported drivers* PCL Win2k/XP/2003: 60.34.78.41 Host-based PS Win2k/XP/2003: 60.34.78.41 N/A Win2003-x64: Use HP Color LaserJet 4550 driver included in the Windows OS N/A Win2k/XP/2003/2003x64: 60.053.45.00 Win2k/XP/2003/2003x64: 60.061.447.00 Win2k/XP/2003/2003x64: 61.072.48.00b Win2k/XP/2003: 60.034.41.00 Win2003-x64: Use LJ2400 driver Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.063.461.42 Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003/2003x64: 61.071.661.32 Win2k/XP/2003: 60.051.1243.00 Win2003-x64: Use HP LaserJet P3005 driver N/A CLJ 2550 Yes Win2003-x64: Use HP Color LaserJet 4550 driver included in the Windows OS N/A Win2k/XP/2003/2003x64: 60.053.45.00 Win2k/XP/2003/2003x64: 60.061.447.00 Win2k/XP/2003/2003x64: 61.072.48.00b Win2k/XP/2003: 60.034.41.00 Win2003-x64: Use LJ2400 driver Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.063.461.42 Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003/2003x64: 61.071.661.32 Win2k/XP/2003: 60.051.564.021 Win2003-x64: Use HP LaserJet P3005 driver Use HP LaserJet Series II driver included in the Windows OS Use HP LaserJet Series II driver included in the Windows OS Win2k/XP/2003: 4.3.2.208 CLJ 2600 CLJ 2605 CLJ 2700 LJ M2727 mfp Not supported Yes Yes Yes Not supported N/A N/A N/A LJ 2820/ 2830/ 2840 Yes N/A CLJ 3000 LJ P3005 Yes Yes N/A N/A LJ 3015/ 3020/3030 LJ M3027/ M3035mfp LJ 3050/3052 3055 Yes N/A Yes N/A Yes N/A LJ 3100 Yes N/A LJ 3150 Yes N/A N/A LJ 3200 Yes Win2003-x64: Use HP LaserJet 3200 driver included in the Windows OS N/A N/A 6 HP printer Supported in Citrix environment HP-supported drivers* PCL Win2k/XP/2003: 4.19.3300.3 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.051.564.021 Win2003-x64: Use HP LaserJet P3005 driver Host-based PS Win2k/XP/2003: 4.13.3300.9 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.5.72.21 Win2003-x64: Use HP LaserJet P3005 driver Win2k/XP/2003: 60.051.564.021 Win2003-x64: Use HP LaserJet P3005 driver LJ 3300mfp Yes N/A LJ 3380 Yes N/A LJ 3390/3392 Yes N/A Win2k/XP/2003: 61.063.461.41 CLJ 3500 Yes N/A Win2003-x64: Use the HP Color LaserJet 3550 driver N/A Win2k/XP/2003/2003x64: 60.32.42.00 Win2k/XP/2003/2003x64: 61.063.461.41 N/A N/A N/A CLJ CP3505 CLJ 3550 CLJ 3600 CLJ 3700 CLJ 3800 Yes Yes Yes Yes Yes Win2k/XP/2003/2003x64: 61.063.346.00 N/A N/A Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003: 4.27.4000.400 Win2k/XP/2003/2003x64: 61.063.346.00 N/A N/A Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003/2003x64: 61.071.661.41 Win2k/XP/2003: 4.0 LJ 4000 Yes Win2003-x64: use HP LaserJet 4000 driver included in the Win ...